Privacy Policy

This Privacy Policy describes how Norya AyroN (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from norya-ayron.com (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.1

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP ad2dress), and more generally to improve and optimize our Site.

3. Legal Basis for Processing

We process your Personal Information on the following legal bases:

Performance of a Contract: The processing is necessary to fulfill the contract of sale with you, including shipping your products and processing payments.
Legitimate Interests: We rely on our legitimate business interests to process your data for fraud prevention, to improve our services, and for marketing purposes, provided that your fundamental rights and freedoms do not override these interests.
Consent: Where required by law (e.g., for non-essential cookies or direct marketing communications), we will obtain your explicit consent. You have the right to withdraw your consent at any time.
Legal Obligation: We may process your Personal Information to comply with our legal obligations under Moroccan law or other applicable regulations.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described above. These third parties include:

Service Providers: We share your information with service providers who perform functions on our behalf, such as payment processors, shipping carriers, and IT service providers.
Analytics Providers: We use analytics services like Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information https://policies.google.com/privacy.
Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

We do not sell, rent, or trade your Personal Information to third parties.

5. Your Rights

Under Moroccan law (Law No. 09-08), you have the following rights regarding your Personal Information. Given your international customer base, we also provide these rights in accordance with the GDPR:

The Right to Information: You have the right to be informed about how your data is processed. This policy serves that purpose.
The Right of Access: You have the right to request a copy of the Personal Information we hold about you.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
The Right to Erasure: You have the right to request that we erase your Personal Information, under certain conditions.
The Right to Object: You have the right to object to our processing of your Personal Information, under certain conditions, particularly for direct marketing purposes.
The Right to Lodge a Complaint: You have the right to lodge a complaint with the National Commission for the Control of Personal Data Protection (CNDP) in Morocco or another competent data protection authority.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by law.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain your data only for as long as is necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

7. Data Security

We are committed to protecting the security of your Personal Information. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, please be aware that no security measures are infallible.

8. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [insert email] or by mail using the details provided below:

Norya AyroN

17 Tarik Ibn Ziad Street Guéliz

Marrakech 40000

Morocco

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last updated” date at the top of this document.